Refunds & returns
Refund and Returns Policy
Thank you for shopping with Canamo Hair & Beauty. We strive to ensure you love your products, but if you’re not completely satisfied, we’re here to help.
Returns
- Eligibility: You have 14 days from the date of receiving your items to initiate a return.
- Condition: Items must be unused, in their original packaging, and in the same condition that you received them.
- Return Shipping: Customers are responsible for covering the cost of return shipping.
How to Start a Return
To start a return, please email us at sales@canamohairandbeauty.com with your order number and details of the items you wish to return. We will respond with further instructions on how to send your items back.
Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, a refund will be processed and applied to your original payment method. Please note that refund processing times may vary depending on your bank.
Exchanges
If you’d like to exchange a product, please reach out to us by email to discuss available options.