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Product & General Queries

Canamo Hair and Beauty is one of the first Australian hemp hair care brands in the industry. We have a focus on being environmentally friendly and are driven to deliver vegan, cruelty free and healthy hair and beauty products for our customers.

Yes, we do! Hemp has a number of benefits for your hair and scalp: it helps strengthen your hair, helps reverse hair loss, and natural conditions, and soothes the scalp. We are also trying to be as sustainable and environmentally friendly as possible. 
That's not just good for the environment—it's good for the community too!

Our products contain NO parabens, silicones, sulphates or other nasty ingredients! Canamo Hair and Beauty products are formulated to be vegan-friendly, working to deliver the best results to keep your hair feeling as healthy as possible. Check out the ingredients list in the product description page!

Apply an adequate amount of product to damp hair mid-length to the ends. Leave the product in your hair for 3-5 minutes, then style as usual. You do not need to rinse out the product after application. It is a leave-in masque!

No. Ours products contain Hemp seed oil, not CBD or THC oil. Hemp seed oil is not psychoactive, meaning it will not get you “high”. It is 100% legal in all Australian states and territories, and you do not need a script to access it.

Shipping

We usually ship orders within 2 hours, but sometimes we get really busy and things can take a little longer than that. If your order hasn't shipped yet after 48 hours, please contact us so we can look into it!

Once your order has been shipped, it will take 5-7 business days to arrive at its destination.

If any items arrive damaged, please contact us immediately! We will be happy to send out a replacement right away. Just email us at support@canamohairandbeauty.com with "Damaged Item" in the subject line, and we'll get back to you ASAP.

If there is something wrong with your order, please contact us and we will take care of it as soon as possible!

Yes, when your order is shipped, we will send you a tracking number so that you can track your package.

This information will be emailed to the email address associated with your account. If you haven't received this email within 24 hours of placing your order, please check your Spam folder or contact us for help.

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